Operations Manager
PLabs provides integrated marketing solutions for its digital and e-commerce clients. The organization is just year old and growing at 20% M-O-M revenue and is looking for individuals who’re growth oriented, excited by pace and are able to keep pace with the company’s performance, alongside being self-starters.
- Department
Operations
- Location
Gurugram
- Experience
3+ Years
Key responsibilities
- Looking at clients and publishers/vendors reports on regular basis and taking out meaningful insights to help respective teams i.e. Account managers and delivery/Vendor management team
- Preparation of report formats for different purposes i.e. internal MIS creation, Sales planning, Vendor reconciliation and to measure different teams’ productivity
- Create a process to manage and measures KRAs of different teams in quantifiable terms
- Ensuring Automation of reports and timeliness of reporting
- Co-ordination with different teams and making them accountable to meet the TATs defined across different projects
- Managing CRM for different tasks
Skill sets needed
- MS Excel/ VBA/ Access
- MS PowerPoint
- Have used one of the SaaS platforms for marketing/ CRMs
- Keen understanding of new customer acquisition platforms, and tools
- Team management, multi-tasking and structured thinking
- Ability to thrive in the fast-growing environment
- Understanding to marketing mix used for digital and eCommerce clients
- Excellent verbal and written communication skills
- Have spent at least 3 years in Consulting/ Analytics background with client facing roles
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