Account Manager

Posted 4 months ago

Job Role:

  • Build long-term relationships with clients
  • Investigate and determine clients wants and needs
  • Plan and implement digital strategies for clients
  • Always work towards those goals
  • Optimize web content in order to improve SEO
  • Present and train on social media strategies to clients
  • Analyze effectiveness of digital campaigns
  • Recommend, design and implement digital projects to increase their ROI
  • Set up a list of KPIs to track for each client
  • Prepare and present reports on their progress
  • Keep abreast with new trends in digital technology

Key success metrics:

  • Client retention
  • Improvement in KPIs of clients, compared to onboarding, or while taking on the client
  • Efficiency improvement in processes with clients

Key Skills:

  • Great interpersonal skills
  • Excellent communication skills –written and verbal both
  • Adept at technology and working understanding of digital media; preferable
  • Ability to work with cross functional teams to deliver client KPIs
  • Ability to manage multiple projects and accounts

Key behavioural traits:

  • Go-getter
  • Self-starter, intrinsically motivated
  • Passionate
  • Committed to learning every
  • Self-disciplined

Job Features

Agebelow 30 Yrs
Experience3 - 6 Years
Reports toOps Head / Director
FunctionClient Servicing
EducationMA/MCom, or Master’s degree preferable
ScopeTo handle client relationships, across verticals

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Account Manager

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